OUR CULTURE

The NET-A-PORTER group is a successful business considered a world leader in its class. To this day no one else is doing what we are on a global scale, with our service levels.

Our teams work with the best in the business. We have a stringent recruitment process, so we acquire fantastically talented individuals who can inspire and create more value for our customers.

We consistently defy the stereotype of the fashion company, and people are regularly impressed by our professional, gracious, can-do attitude. This has led to us delivering industry-challenging projects in partnerships with major brands. These projects start out as a spark and quickly gather pace, with everyone playing a part. This sort of pioneering spirit engenders a great deal of pride and encourages further industry barriers to be broken.

At the heart of our business, our core values stand for everything we do.

  • Be the best
  • Lead not follow
  • Exceed expectations
  • Smart and stylish
  • Service starts with yourself

Above all these values are genuine and not a tick-in-the-box exercise - with so many people from so many different backgrounds, doing so many different jobs and delivering so much - we can't all be identical and fashion is about expressing your personal style. We feel that our values form a common language and everything else slots together nicely. We are a multi-national and therefore multi-cultural company, and are extremely proud of our diversity. It is our policy to provide equal opportunities for everyone regardless of their gender, marital status, religion or belief, ethnic, cultural or national origins, disability, sexual orientation, age or any other condition that cannot be shown to be justifiable.