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Customer Service

Welcome

About Us


THE OUTNET is brought to you by the award winning teams behind the YOOX NET-A-PORTER GROUP, following the merger of YOOX Group and THE NET-A-PORTER GROUP in October 2015. Thanks to our favorite designer partners, we're able to provide previous-season fashion from 350+ brands at up to 75% off.


With new arrivals every Monday, Tuesday, Thursday and Friday from Saint Laurent, Tory Burch, Isabel Marant and more, plus exclusive designer collaborations and our in-house label, Iris & Ink, THE OUTNET is your go-to style destination.


The individuals featured on our site and in our marketing emails are not associated with and do not endorse THE OUTNET or the products shown.


COVID-19 (Coronavirus) Information
 

Is it safe to shop from your site?

We're operating in line with advice from the World Health Organisation and the local authorities. We constantly make sure that all appropriate health and hygiene standards are adhered to.


Will I still receive my order/return/exchange?

Please be assured that we're monitoring the situation very closely and will be in touch if there's any update to your order, exchange or refund.


What about the delivery of my purchase?

Our Global Safety & Security team are monitoring the situation and continue to work very closely with our shipping partners and aim at making sure that all appropriate health and hygiene standards are adhered to.