Taxes and Duties
Taxes and duties are calculated according to your shipping destination.
We ship to you on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price at checkout.
Delivery Processing Time
Before we can send your order, we may need to confirm your details with your card issuer. We'll do our best to keep delays to a minimum.
Our delivery time starts from the moment an order is accepted and includes a 48-hour period, excluding Saturday and Sunday, where your items will be processed and dispatched.
While we aim to ensure that all orders are received when expected, delivery to a remote destination is not always guaranteed to arrive within the specified shipping timeframe.
Tracking Your Order
Once your purchase is on its way to you, we'll send you an email with a link so you can track its progress. You can also follow your order via our site by signing into your account.
If you aren’t registered on THE OUTNET, select ‘TRACK YOUR ORDER' under My Account on the top left corner of our site and enter your order number.
Signing For Your Purchase
You can rest assured that we'll keep your purchases safe until they've reached you - promise! Your order is insured against theft and accidental damage during delivery. Once your purchases have been delivered to the specified address and signed for, they are no longer covered by insurance.
As we’re unable to ship to freight forwarding addresses or PO Boxes, including Aramex, make sure you select a residential or business address for delivery.